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"Excellent Wound Dressing & Treatment Service"

About: The Healthcare Centre

I suffered a severe laceration to my left shin early December 2018 - I suffered a number of complications with the wound including infections and DVT. The care and treatment provided by the nurses at the surgery has been outstanding.

I visited the surgery 2/3 times weekly following the accident - I was impressed by the attention given to my wound as well as the advice given regarding care. As my wound was slow to heal, I was referred to the Treatment Room at The Healthport for specialist wound dressing care. Unfortunately the standard of care I received at The Healthport was poor and fell way below the standard I had experienced at the surgery. This concerned me and after approx. 6 weeks, I returned to the surgery and asked if I could revert to having my wound reviews there.

The surgery had expected the nurses at The Healthport to refer me to specialists such as the tissue viability service and a vascular surgeon - this didn't happen and the referrals were ultimately made by the surgery. It has taken 5 months for my wound to heal and the treatment I have received from the surgery during that time has been outstanding. I would highly recommend the wound dressing service provided at the surgery.

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Responses

Response from The Healthcare Centre 4 years ago
The Healthcare Centre
Submitted on 20/05/2019 at 08:50
Published on nhs.uk at 09:06


Thank you for taking the time to leave a review regarding Dr C M Wilson & Partners. We really do appreciate the review and it is always good to receive such positive feedback regarding the care and services we offer and the practice team. I have shared your review with the whole team here as we work in a very challenging environment at times and reviews like this are very motivational and mean a great deal to us. I am very pleased to hear that you are happy with the wound care you have received from our Nursing and Healthcare Assistant team.

It is refreshing to receive such kind words and appreciation.

Kind Regards

Jane Goulding – Practice Director

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