"Nurse M makes each patient feel at ease"

I would like to express my thanks and to make you aware of the work carried out by Nurse Margaret in Hairmyres Hospital. She takes time to make each patient feel at ease, and shows a high level of professionalism as well as care and understanding. I would like to formally register my thanks to her and to

N. H. S. Scotland for the care and attention shown to me when attending regular appointments at the Hairmyres Hospital Urogynaecology department