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"Amazing service"

About: Ormskirk & District General Hospital

Staff were so welcome, environment was clean and relax. Communication between departs was outstanding, went in with my 9 year old son after he has been complaining of pain on his foot for several weeks and I was start to worry that he may have broken something. From arrival to leaving the longest we waited in any department was 10 minutes, our visited was completed in just over an hour. I was informed there were no breaks thank goodness and feel confident in there evaluation down to there high standards of professionalism and person centred approach. Well done team and thank you for your service.

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Responses

Response from Ormskirk & District General Hospital 4 years ago
Ormskirk & District General Hospital
Submitted on 05/07/2019 at 11:41
Published on nhs.uk at 12:06


Thank you for taking the time to email the Trust. We are delighted that you had such a positive experience and you found our staff particularly supportive to your little boy. We know our staff do an excellent job, but it is very much appreciated when we hear direct from a patient or family. Your comments will be forwarded to the team involved in his care. We hope he is now recuperating well.

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