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Fantastic representative for service

Posted By K49

"Fantastic representative for service"

About: Lincoln County Hospital / X-ray and Scans

(as a service user),

Julie who did my bone density scan was very kind, professional and informative throughout the whole procedure. She was running ten minutes late and immediately apologised about that. The whole process was completed within half an hour and I felt no discomfort or concerns at any point. As a healthcare professional within the same Trust, I thought Julie was a fantastic representative for her service.  

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 21/05/2019 at 11:25
Published on Care Opinion at 11:25

picture of Sharon Kidd

Hi K49

It is so lovely when a patient takes the time out to acknowledge the care given was good.

Julie represents the teaching philosophy we all adhere to in DXA and that is patient first on all accounts.

Thank you for taking the time to acknowledge your positive experience.

Kind regards

Cheryl Hooper, Pan Trust Lead DXA & Fracture Liaison Service

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