My Grandma had an appointment to have further biopsies done on her face for suspected skin cancer. She was seen to by a Dr. and came away extremely distressed and upset. The Dr. didn't even introduce themselves or address my Grandma by her name, neither did they explain the procedure they were about to carry out on her.
During the procedure my Grandma was in pain and stressed this to them but they just continued their work. My Grandma felt extremely humiliated and it was horrible for me to see how upset she was when she left the hospital.
The Dr. may have 25 years experience, however a little compassion and reassurance towards their patients isn't much to ask. The whole situation angered me as my Grandma was very nervous before the appointment anyway and had no clue what to expect.
"My Grandma's appointment"
About: Solihull Hospital / Dermatology Solihull Hospital Dermatology Birmingham B15 2TH
Posted by ALP91 (as ),
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