"Poor service and communication"

I attended the practice today for an asthma review. Coincidentally, I've had a cough and hoarse voice for approximately a week along with shortness of breath. I'm usually very active and very fit, so breathlessness is not usual for me at rest. The asthma nurse felt I needed to see a Dr and likely need a nebuliser. I was advised to go to the reception and wait. I waited for 15 minutes before speaking to the receptionist, who then contacted the Dr who wanted me to then go to Peckham. Whilst I understand this is where they have some urgent appointments, I'm not feeling too good and have been getting breathless, so although I managed to get to the surgery this morning huffing and puffing, you now want me to go to Peckham? I communicated this to the receptionist along with poor service and incorrect treatment provided there previously and the receptionist went again to speak to the Dr. The outcome (after waiting 45mins overall) was to return in an hour and a half. Remember the bit about me huffing and puffing to the surgery! I said I couldn't do it! So after a nurse concluding that I needed a medical review and the receptionist/Dr aware that I am breathless getting to the surgery they want me to repeat that journey again?

Poor patient care and awareness! I also thus don't have any medications to help and probably would've been better staying at home and getting some rest!