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Carer support service

Posted By Jelly Belly 56

"Carer support service"

About: Nottinghamshire Healthcare NHS Foundation Trust / Carer services

(as a carer),

I attended the support group first time last week, it was a great opportunity and experience to meet with Emma and Jude, both very different, yet equally friendly, polite and caring. Even had nice doughnuts 🍩 .

The other carers were a lovely bunch too. 

The session was informal, fun and meaningful. I left the group thinking, yes, I did the right thing, and I'll be back next month. 

Keep up the great work ladies!! 

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 4 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 15/05/2019 at 16:40
Published on Care Opinion at 16:40

picture of Jane Danforth

Dear Jelly Belly 56!

Thank you for your great feedback about the support group. We really value you taking the time to share how you feel about your experience. Jude and Emma will reply soon but in the mean time I want you to know that your story is the 6,000th story on Care Opinion in our 10th anniversary year of stories shared online about Notts Healthcare services.

Congratulations on helping us to achieve this!

Jane

Image title

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Response from Emma Palmer, Carer Support Worker, City Carer Support Service, Adult Mental Health, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Emma Palmer
Carer Support Worker, City Carer Support Service, Adult Mental Health,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 16/05/2019 at 11:44
Published on Care Opinion at 12:13

What lovely feedback. Thank you for taking the time to share this with us all. Your feedback is important to us and very much appreciated.

We look forward to seeing you again soon.

Emma - Carer Support

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Response from Andrea Emmens, Family Interventions Co-ordinator, Adult Mental Health Care Group, Nottingamshire healthcare NHS trust 4 years ago
Andrea Emmens
Family Interventions Co-ordinator, Adult Mental Health Care Group,
Nottingamshire healthcare NHS trust

Provide, promote, facilitate and supervise Family Interventions

Submitted on 20/05/2019 at 10:55
Published on Care Opinion at 11:54

Dear Jelly Belly 56

Thank you for taking the time to provide us with your feedback, this is really appreciated. What fantastic feedback it was for the City Carer Support Team; Jude and Emma. It is so wonderful to hear that services provided for Carers, Family Members and Friends are getting it right. Keep up the fantastic work Jude and Emma.

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Response from City Carer Support Services, Adult Mental Health, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 21/05/2019 at 14:32
Published on Care Opinion on 22/05/2019 at 17:45

Thank you Jelly Belly 56 for taking the time to give us your amazing feedback. We as a team are so pleased that you found our carer group to be welcoming and informative. We love it when new people attend the group and hope that you will continue to do so. We're glad that you enjoyed the snacks and the informal but supportive environment we have tried to create. We look forward to seeing you again.

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