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"Castleview Day Service, Ardrossan, North Ayrshire"

About: Castleview Day Centre

(as a staff member posting for a patient/service user),

Coming to Day Service enables me to put on my coat and get out of the house, even for a little while. I think my daughter was initially unsure if I would enjoy Day Service as its something I have never done before, but I have surprised her as I really enjoy it. I really like the banter between myself, staff and others. I especially like having my lunch cooked for me as it tastes so much better when you don't have to prepare it yourself. I see coming to Day Service as a positive thing as where else would you go and meet so many different people. The Council also provides a bus which picks you up and drops you off so you don't worry about a thing when you are here. The staff are all so nice, friendly and helpful. I know I can approach my Key Worker, or any other member of staff, and they will help you. Sometime its nice just to have that wee bit of reassurance.

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Responses

Response from Tony Fisher, Team Manager, Community Care Services, North Ayrshire Council 4 years ago
Tony Fisher
Team Manager, Community Care Services,
North Ayrshire Council

I work within the NA Health and Social Care Partnership

Submitted on 20/05/2019 at 11:18
Published on Care Opinion at 11:18



Dear Banter is good for the soul,

Many thanks for taking the time for getting in touch with us to highlight your thoughts on the day service that you attend.

It is good to hear that you are actively benefitting from the interaction with the other users of the day service and I am sure that the staff in Castleview will be very pleased to hear the kind words that you have said about the service that they provide.

The transport and meals that we have provided by our Transport and Facilities Management colleagues do make such a difference to the day and I will pass on your comments to them too.

Once again, many thanks for getting in touch.

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