"Hell on earth"

A five hour wait to see a doctor is surely unacceptable, the staff seem too busy chatting to bother, nursing is a caring profession and believe me some of those working in Good Hope A and E should not be in this job, miserable and rude with terrible attitudes, who interviews these people let alone employs them. My 93 mother was left on a trolley in a corridor for over 4 hours, i asked two staff members if they could assist her to the toilet both said ok went away and never returned, I asked a doctor who I saw ask a nurse she looked over and never came to us, finally I went to the central area and demanded assistance now, this got a nurse to come over. The whole place needs a better management and organisation its diabolical.