"Very kind and attentive"

About: General practices in Forth Valley

(as a carer),

I accompanied my dad to an appointment with his GP-Dr Randfield, Park Terrace, Stirling. He is in his 80s, has lost confidence and is anxious about his health. Dr Randfield was very kind and attentive. His consultation did not just focus on his physical health. His psychological health was also deemed important. Thank you.

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Responses

Response from Pauline Donnelly, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

picture of Pauline Donnelly

Dear Twaddle

Many thanks for taking the time to get in touch. It must have been very reassuring not only for your dad but for you too, to know the doctor was focusing on not only your dads physical health but his wellbeing too, hopefully your dads confidence will slowly but surely return with on-going help and support of his GP.

I will share your story with the GP Practice, who I am sure will be delighted to hear your lovely feedback.

Very best wishes to you and your dad.

Pauline

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