I attended minor injuries with a bad cut to my hand as it is classed as a minor injury. I arrived at approximately 18.35 and I sat until 20.45 despite my hand still bleeding and dripping out the tea towel I had round it and swabs that the receptionist gave me. I went for an xray and was told there was no glass so I needed stitches however there was no time to get it anesthetized and stitched as they were closing. Fresh swabs and bandages were put on and I was given pain relief.
I then went to FVRH luckily I had someone to give me a lift as I couldn't drive. When I got to FVRH at 21.30 I went to desk and told them I had had an xray then I was triaged and sat back in the waiting room obviously to be put to the end of the queue despite the over 2 hour wait in minor injuries. I believe that this is so that I didn't breach the 4 hour target if the wait in minor injuries is not counted. I feel this is rather unfair as I did as the system said and I feel I was penalised as if I had gone straight to FVRH I believe I would have been home several hours earlier. I am not complaining about the staff but I feel the pathway could be improved. If minor injuries had said at the start they were busy and I wouldn't be seen then I would have been happy to go at the start to FVRH ad would have been home well before 12.45am which when I got home.
"Visit to minor injuries and ED"
About: Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital Accident & emergency FK5 4WR Stirling Care Village / Minor injuries unit Stirling Care Village Minor injuries unit FK8 2AU
Posted by Bermuda (as ),
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