"Little evidence of "care"."

I've been a regular patient at Southmead for several years. During that time, I have had multiple issues. Some of these have been caused because some of the administrative staff lack the ability to comprehend basic English (and before you think I'm a xenophobe, these are people who were born and brought up in England...). Other problems have been caused by poor record keeping by the consultant I have been seeing. I've also been frustrated at the inability of the advice and complaints team to actually listen, answer their phones, or get any kind of results. (That they complaints department is struggling to cope should tell you something about Southmead).

I am, however, no longer a patient. I was discharged from the clinic I had been attending without any notice, despite the consultant offering to accept a "shared care" agreement with primary care. The consultant would not prescribe the medication that might be able to save my life. Instead they recommended a consultant in a different county. When I enquired as to whether this other consultant would be able to provide the care that might help me on the NHS, I was curtly informed that all the information would be on the [other consultant's] website. Turns out it's a paid-for service. My health problems have ruined every single aspect of my life, including my finances. I do not have nearly £1000 to pay for treatment that might save my life. 

Feeling dumped on yet again by the staff at Southmead Hospital.

As I've posted a review, I expect that a member of the advice and complaints team will leave an obligatory response, saying some rubbish along the lines of "sorry you're not happy/contact the advice and complaints team/blah blah blah". To the person whose job this is: please feel absolutely free to not bother. I know it isn't worth it.