This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Braces and Surgery

Story from nhs.uk

"Braces and Surgery"

About: Stoke Mandeville Hospital

Whole department is stale and is in need of modernisation, the staff appear to have little enthusiasm or pride in there work, the treatment given was not what I wanted and felt I wasn’t listened to, waiting time of a year to get braces then 14 months wearing them, Finally had chin surgery which should have been Jaw Surgery, the results of Which I am unhappy with plus I am left with a numb Lower Lip and Chin. Teeth are now reasonably straight but I would recommend going any where else for even basic Braces treatment.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Buckinghamshire Healthcare NHS Trust 4 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 24/04/2019 at 15:58
Published on Care Opinion at 16:22

Dear Sir/Madam

Thank you for taking the time to leave your comments on this website.

I am sorry to read of the problems you have experienced during the process of your treatment and surgery.

I was also sorry to learn that you are unhappy with aspects of your treatment. I am writing to you to offer you the opportunity to talk to us about your experience and take you concerns to formal complaint if you would like to do that.

I would be very grateful if you could contact the Patient Advice & Liaison Service (PALS) on 01296 316042 to talk about your specific experience, and to see how we may be able to assist you at this time.

Kind regards

Anthony Banton

bht.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k