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Care Opinion

LGI A&E visit for dislocated shoulder

Story from nhs.uk

"LGI A&E visit for dislocated shoulder"

About: Leeds General Infirmary / Accident and emergency

I was in pain after a bad fall the previous evening when my wife took me to the LGI early one morning. The care I received from everyone was very kind and professional, considerate and informed me every step of the process. Several staff were involved including in the x-ray department and I had to receive morphine as sedative for the actual reset. As a result I was kept in a quiet area under observation while the drug left me for a few hours and here too staff were considerate.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 4 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 07/05/2019 at 12:27
Published on Care Opinion at 14:03

Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a pleasant experience whilst in our care at the LGI.

I am delighted to know that our services in A&E are delivering a level of care that met your needs and fulfilled all your expectations.

I have passed your kind words to the Matron of the department so they can share them with the wider team.

With kindest regards

Rosie
Senior Nurse
Patient Experience

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