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A big thanks you to whoever you are

Posted By swindon

"A big thanks you to whoever you are"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Sorry this has taken so long to write, A lady knocked me off my bike about 3 weeks ago and an ambulance was called for, just as it happened an off duty   paramedic stop and help me and got me to my feet, a wonderful man and I  am sorry I  did not get his name, but a big thanks you to whoever you are,   the police were amazing and so helpful in getting me and my husband home   with our bikes. I am writing this to give a big thanks to you to Tammy and Amanda the paramedics who came within 15 mins. They gave me a   very thorough examination nothing was broken just a badly bruised back, which I am happy to say is nearly better,   Thank you once again for all who stopped and helped and  Tammy and Amanda who were so reassuring  friendly  and very calming  as I was feeling very stressed  at the time, sorry it took so long to write, with regards 

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Responses

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 4 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 29/05/2019 at 12:52
Published on Care Opinion on 30/05/2019 at 10:31

Dear Swindon,

Thank you for taking the time to share your story and I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients and those around them when they need it most.

We would be happy to share your story with the ambulance staff involved in this instance, however, to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 261 534 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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