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Care Opinion

Mum’s care

Posted By WorryPantsMama

"Mum’s care"

About: Wythenshawe Hospital / General medicine

(as a relative),

My mum was in F14 and has been transferred to Opal House for continued recovery and eventual discharge. 

She is comfortable, in a spotless, bright room, regularly checked on and well fed. 

There are excellent staff in the ward who seem to be well managed, happy and well resourced: nothing is too much trouble and they treat their patients with kindness and respect.

I live 5 hours away and my mum is a worry to me. I trust that they are giving her good care and are managing her conditions appropriately. I see she is happy and looking well.... thank you team! Xxx

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Responses

Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 25/04/2019 at 14:54
Published on Care Opinion at 16:31

Thank you for your positive comments posted on the Care Opinion website regarding your mum's care at Opal House, Wythenshawe Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you feel the staff on the ward are excellent and that patients are treated with kindness and respect. We are also pleased to read that you feel your mum is receiving good care, that her conditions are being managed appropriately and that she is happy and looking well. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your kind feedback with all the staff involved.

Response from Wythenshawe Hospital 5 years ago
Wythenshawe Hospital

Submitted on 25/04/2019 at 15:01
Published on nhs.uk at 16:06

Thank you for your positive comments posted on the NHS website regarding your mum's care at Opal House, Wythenshawe Hospital. It was very kind of you to take the time to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you feel the staff on the ward are excellent and that patients are treated with kindness and respect. We are also pleased to read that you feel your mum is receiving good care, that her conditions are being managed appropriately and that she is happy and looking well. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your kind feedback with all the staff involved.

The Patient Experience Team

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