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"Help in getting me back on my feet"

About: General Practices in Grampian

(as a service user),

After fracturing my left femur in a cycling accident I was referred to Physiotherapy Services for rehabilitation.

I was invited to make an appointment within days of discharge from ARI and was seen very promptly and punctually by the physiotherapy services, Skene, Westhill.  My Physiotherapist, Sally, has been invaluable in getting me back on my feet, walking normally and engaging with my favourite sports again.  She spent time making a comprehensive assessment of my condition and then customising an exercise plan.  She gave me very clear instructions and fielded all my questions with comprehensive and informed responses.  On all my subsequent appointments I was re-assessed, given feedback on my progress and then further advice to keep me on track and keep me motivated.

I would like to thank Sally for her professionalism, expertise and kindness.  I am quite sure I would not have made the progress I have without her involvement in my treatment.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 4 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian
Submitted on 29/04/2019 at 16:57
Published on Care Opinion at 20:52


picture of Kirsten Dickson

I’m sorry to hear about your accident adcb, though it sounds like you’ve been putting a lot of work into making a good recovery.

I’m delighted to hear you’ve had such a positive experience with the physio team based at Skene Medical Centre. I’ll make sure your kind words are passed to Sally who seems to have made an amazing job of getting you back on your feet in a way that focuses on what’s right for you.

I hope you’re back cycling soon.

Take care,

Kirsten

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