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Gynaecological Surgery

Posted By Flamingo

"Gynaecological Surgery"

About: Russells Hall Hospital / Gynaecology

(as a service user),

Had a total hysterectomy.

Not happy with pre-op process. Happy with surgical team. Not happy with medical ward stay. 
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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital

Submitted on 25/04/2019 at 09:23
Published on nhs.uk at 10:06

Thank you for taking the time to feedback on your recent experience at Russells Hall Hospital.

We aim to offer our patients the highest standards of care and we must apologise if we have fallen short of those standards on this occasion.

We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our on-going commitment to improving patient experience.

We would like to learn more about why you were not happy with the pre-op process and medical ward stay. Therefore we strongly encourage you to contact our Patient Advice Liaison Service (PALS) team who will be able to support you further. They can be contacted by telephone 0800 073 0510 or by email dgft.pals@nhs.net

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