This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Continence Physiotherapy"

About: Ayrshire Central Hospital / Physiotherapy

(as a service user),

Referred and seen by Alison at physio department. Alison was very welcoming, took time to explain in detail my medical condition and the options available. At no time did I feel hurried and she encouraged me to engage and ask any questions I wanted to. Her physical examination was done with reassurance and sensitivity. I was apprehensive at this initial appointment and I left feeling listened to and optimistic going forward. Huge thank you to Alison for her advice and help.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 5 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 23/04/2019 at 14:23
Published on Care Opinion at 14:49


picture of Laura Harvey

Dear Annalise

Thank you so much for taking the time to provide such lovely feedback. I'm sure Alison will be delighted to hear this.


I wish you well with all future treatment

Best Wishes

Laura

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k