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"Holiday visitor had a fall with neck injury"

About: Isle of Wight Ambulance Service St Mary's Hospital (Newport)

(as a service user),

I had a nasty fall at the Bembridge Hotel and injured my head and neck, and had concussion loss of vision. I was with two friends who were very helpful and supportive but very worried. To be honest I was not really all there but I knew it was potentially very serious having had a previous fractured spine in a road accident. The paramedics and ambulance staff were brilliant and so reassuring to a silly old bloke who fell over backwards and hit his head. Very high level of professional care throughout and especially during the long smooth drive from Bembridge to the Hospital. Top quality driver thank you.

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 5 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 23/04/2019 at 08:19
Published on Care Opinion at 10:48


picture of Vanessa Flower

Dear pegasuspn88

Thank you for taking the time to post this positive feedback which has been shared with the team.

I am sorry that you required the services following your fall, but am glad that you got professional care and treatment.

I hope you are recovering well following the fall.

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