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About: William Harvey Hospital (Ashford) / Cardiology

I decided primarily because I was feeling stressed and not seeing a necessity to be in hospital waiting for a procedure 2 days hence, when I could be at home and come in as an out patient for it, to discharge myself .I ended up in a scenario based upon the views of 2 nurses that I could not discharge myself and when I had dressed and was ready to go various ploys to stop me. the Doctor had to sign me out which I understood but there was no Doctor present. then when one arrived and signed me out after rightly expressing his medical opinion I could not get the catheter removed from my arm sset off with it still in pursued down the corridor into the lift by

Doctor AND 2 Nurses.I pointed out I had every right to leave and was happy to return on Monday for the procedure but did not want stay in the hospital fo 2 days staring at the walls .It was suggested by one of the nurses or assistant nurses that as I am old I was demented and rambling which helped and at some point security appeared. All I wanted to do was go home and of course I did but I was surprised that this right seems not to be understood. Several people visiting the hospital came to my support and were not impressed by the bullying attitude of the 2 assistant nurses nor the presence of security men.

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Responses

Response from William Harvey Hospital (Ashford) 4 years ago
William Harvey Hospital (Ashford)
Submitted on 01/08/2019 at 09:44
Published on nhs.uk at 10:06


Thank you Mr Bilton for contacting us and we are sorry to read of your experience.

We would ask that you contact PALS (Patient Advice and Liaison Service) on 01227 783145 or via email ekh-tr.pals@nhs.net who will be happy to help you.

Alternatively, please log onto our website which is www.ekhuft.nhs.uk and click the relevant "C" and complete the online form.

This will then be sent to PALS to take forward.

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