"Lovely kindness and sensitivity"

My husband was admitted to Lings Bar for rehab following a UTI. However after only one night he became extremely ill. It was due to the immediate response by the staff to his deterioration that my husband was blue lighted to the Queens Medical Hospital where he was diagnosed with sepsis and received lifesaving treatment. 

My husband recovered sufficiently to be returned to Lings Bar for convalescence and rehab and so began 8 weeks of care, physio, encouragement and individualised support. 

Small achievements were celebrated, difficulties eased, plans reviewed, measures put in place to ensure that our goals would be met wherever possible and we were involved in it all! A key strength of the practice we witnessed was the excellent communication between patients and all staff: nurses, therapists, health care assistants, housekeeping - all are equal partners and obviously enjoy belonging to the team.

My husband ‘s recovery was complicated by his underlying condition of MS which meant that the staff had to expend a lot of energy and patience in caring for him . This they did with lovely kindness and sensitivity. They supported me too! I was welcomed to be involved in his care such as helping him to feed him self. Our family who came up from London enjoyed a “picnic” in the dayroom as did friends from Yorkshire on another occasion. The staff truly care for the whole wellbeing of their patients.

We’re home now thanks to them and we are delighted to be able to commend them in this way.