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Saw ENT Consultant following ar infection...

Story from nhs.uk

"Saw ENT Consultant following ar infection..."

About: Royal Cornwall Hospital (Treliske) / Ear, Nose and Throat

From reception in the department through to the Consultant appointment, taking a blood sample and booking of a scan, professionalism, excellent communication and efficiency making this a reassuring and uplifting experience.

Thank you.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 03/04/2019 at 14:47
Published on Care Opinion at 17:26

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Dear Andy,

Thank you for taking the time to share your story with us, I am pleased to read that you were greeting with professionalism and excellent care from our staff in the ENT department here at the Trust.

I am responding to you as a member of the Patient and Family Experience team but I will ensure your story is shared with the staff in ENT.


Very best wishes,

Jess

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