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"The whole service has been beyond praise"

About: Bromley Healthcare / Occupational therapy for adults

(as a service user),

Now 80, I have become progressively pretty disabled,  Referred on two separate occasions by my excellent GP.  Fantastic service from Jenny and her colleagues, way beyond any expectation.

My needs at home were comprehensively assessed, and all kinds of handles and supports were installed by Medequip.  Everything has happened so quickly and efficiently that the whole service has been beyond praise.  I feel guilty that I should receive service which I could probably afford privately, when there are likely to be others with greater needs elsewhere to whom it may be denied.

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Responses

Response from Julie Miller, Patient Experience Lead, Bromley Healthcare 5 years ago
Julie Miller
Patient Experience Lead,
Bromley Healthcare
Submitted on 02/04/2019 at 09:27
Published on Care Opinion at 11:52


Dear Michaelw
Thank you so much for this wonderful feedback regarding the care provided by Jenny and the team. It is always a great boost for staff when patients like yourself take the time to say thank you.

All good wishes to you.

Julie

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