"They went the extra mile"

My Dad was admitted to Castle Ward at Lings Bar Hospital for rehab after suffering a major heart attack in November 2018.  He has other medical conditions including MS and a pressure ulcer on his back, which myself and my family were concerned would affect his rehab and how long it would take to get him back home.  All the staff were brilliant and he was making good progress. Unfortunately he became acutely unwell and had to be admitted to another hospital.

He was diagnosed with sepsis and the wound deteriorated.  There were a couple of times when we thought we would lose him and I thought he would never walk again as he had been in bed for so long, but he pulled through.  So after being moved 4 times onto different wards he was finally re-admitted to Castle Ward just before Christmas.

The whole team from housekeepers, nurses, hcas, physio staff and admin (apologies if I forgot anyone) couldn't have done more to support and care for my Dad.  They all contributed to his rehab and for this I am truly grateful.  He was confined to his bed because of the wound  on his back and on one occasion the staff wheeled his bed down to the Day room, so he could watch the football. They went the extra mile when it was his Birthday in January and allowed us to use the Day room to celebrate with all our family.  He went from being hoisted to walking with a frame in a few weeks and put on all the weight he lost when he was unwell.  He absolutely loved the food, especially the breakfasts!! 

After 5 months he is finally back home and I would just like to thank all the staff on Castle Ward for their hard work in getting him there.  You are all fantastic and I can't thank you enough.  Claire (Ward Manager), you have an awesome team.  Keep up the good work!!