This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Not a great start to a hospital stay

Posted By Admission morning

"Not a great start to a hospital stay"

About: Queen Elizabeth University Hospital Glasgow / Day surgery

(as the patient),

Same day admission at QEUH, starting your hospital visit with disorganised queuing in a tiny corner of the hospital entrance does not   put people at ease just before having an operation. No front facing staff, just an A4 page stuck to a pillar, not a great start to a hospital stay

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 27/03/2019 at 10:40
Published on Care Opinion at 15:20

picture of Nicole McInally

Dear Admission Morning

I am sorry to hear about your experience of the Same Day Admission Unit at the Queen Elizabeth University Hospital. Please be assured that I will highlight these issues to the Manager responsible for this Unit.

I hope your operation went well.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k