Visited my brother in-law one Sunday afternoon in March, he had been admitted into Jowett Ward on the Friday after a 9 hour wait for an ambulance. We appreciate it wasn't an emergency, but he was not able to walk and couldn't even get to the bathroom. On the Sunday he was transferred to Gould ward and when visited he was being constantly sick we managed to find a container for him to use. We called a nurse and all we were told was, well he was admitted not able to walk and this sickness was something new, so wasn't able to give him anything for it but they would call for a doctor. But as there was only one doctor on duty as it was a Sunday which we found unbelievable for such a big hospital covering a big geographical area.
After we returned home, and at about 9:30pm, we tried to phone Gould Ward to see if a doctor had seen him and if he was now comfortable, continually ringing with No Reply. On Monday we learnt that he had been transferred to Crewkerne hospital, no courtesy call as promised. We continually ask that his records are updated to show that he cannot read or write, so any forms need to be explained to him. We feel at this time the standard of care on Gould Ward was well below standard, which is disappointing.
"Care on Gould Ward was disappointing"
About: Musgrove Park Hospital / Trauma & Orthopaedics Musgrove Park Hospital Trauma & Orthopaedics Taunton TA1 5DA South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by baloothebear (as ),
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