This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care in ward 16

Posted By Bella04

"Care in ward 16"

About: Borders General Hospital / Gynaecology

(as the patient),

They made my stay excellent, being over sixty and worried a wee bit all the nurses, care assistants, doctors etc made my stay enjoyable to the extreme, cleanliness and good food, was second to none. Bed was clean tidy and comfortable. Accessibility for family was spot on. Thanks.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders 5 years ago
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 27/03/2019 at 10:36
Published on Care Opinion at 11:56

Dear Bella04

Thank you very much for taking the time to share the details of your experience from your stay in Ward 16 at the Borders General Hospital.

It was great to hear that despite your worries, all staff made sure your stay was enjoyable and that you only have positive comments about all aspects of your time with us.

Our staff highly value feedback received from our patients and their relatives so I will ensure that your feedback is shared with the team directly. I hope you have now fully recovered and thank you again for using Care Opinion to share your feedback.

Thanks,
Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lynne McCutcheon, Clinical Nurse Manager, Planned Care, NHS Borders 5 years ago
Lynne McCutcheon
Clinical Nurse Manager, Planned Care,
NHS Borders

Submitted on 28/03/2019 at 08:18
Published on Care Opinion at 16:00


Dear Bella4, Thank you for your feedback regarding ward 16, we appreciate you taking the time to do this. I am very pleased to hear your positive comments regarding the staff, cleanliness and access for visitors which is so important to our patients.

We will share your comments with the team on ward 16,

best wishes,

Audrey

Clinical Nurse manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k