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"Disgusting treatment of myself and my 2 year old"

About: Royal Oldham Hospital

My 2 year old daughter had a head injury and had to have her head glued, had 8 hour wait with not one observation taken or even offered calpol, no head scan was given and we was sent on our way. 2 days later my daughter started to get bruising on her eyes so took her to gp with concerns and after my gp spoke the on call paediatric doctor who seemed the injuries unrelated and ordered an emergency child protection medical been done without even having met my daughter or even seen her. I had instant social services involvement and was put under horrific stress and after the medical had taken place the independent consultant said he was horrified this referral was ever made. DO NOT EVER TAKE CHILDREN HERE! No words can describe the pain they put us through

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Responses

Response from Royal Oldham Hospital 5 years ago
Royal Oldham Hospital
Submitted on 11/03/2019 at 14:41
Published on nhs.uk at 15:06


Thank you for taking the time to share your comments. I was sorry to learn of your unsatisfactory experience within our A&E department.

Should you remain dissatisfied and wish to discuss your experience further, please contact the Patient Advice and Liaison Service (PALS) at your earliest opportunity on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been advised to do so via this website, and they will do their best to address your concerns.

Regards

Head of User Experience

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