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"Excellent Child Centred Care"

About: Victoria Hospital / Paediatrics

(as a parent/guardian),

My daughter recently had to get hearing aids, which is a challenging thing to come to terms with for her and us as parents. However this whole process has been smooth, supportive, child-centred, fun, humourous, Professional, informative and most of all delivered compassionately by David in Audiology at NHS Fife. We were all valued in the process, our views were sought, our fears were dispelled and our child has been fully supported in a way she can understand. The time, resources and professionalism demonstrated and provided by David have been truly amazing.   NHS Fife should recognise this brilliant health professional and the difference he has made to my little girls life, thank you.  

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 5 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 04/04/2019 at 18:22
Published on Care Opinion on 05/04/2019 at 09:41


picture of Siobhan Mcilroy

Dear Jendy, thank you for taking the time to post your story on Care Opinion. I am so pleased to hear that David has had such a postive impact on your experience and has made a difficult time mcuh easier for you all. I will pass on your comments to the audilogy team and I am sure David will be delighted with your feedback. I hope your little girl adjusts to her new hearing aids quickly. Thank you

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