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"My personal experience here(still here)"

About: The Tower Hamlets Centre for Mental Health

Honestly I’m a young man with autism spectrum disorder, but borderline. I was taken here(lee ward) for an assessment under section 2 to see how I would behave without the influence of drugs and alcohol and it has nearly been a week, I get no feed back from the staff, I’ve only seen my independent doctor twice, and some seem to only be there to have group discussions.Dont get me wrong the staff have manners but they don’t give much care to each persons individual situation. I have not received any advice and the last time I even had a meeting was because I called a solicitor. Honestly I know I’m well spoken and I do feel that I should be discharged but that’s not even the problem. As a young teenager who missed his job interview under section 2, I told a couple staff members which would send me in an endless circle of awkward conversation trying to get it re booked (which I then done myself) because I had and still have no support. When I was being transported here I was told I would get to see a consultant to help me get legal aid for a tribunal(which I then had to do myself again) .My outside life consists of me needing my phone which is why I usually have a power bar but when asking them to charge it if they can’t be bothered they won’t and you could read a book for 2 hours and come back to 20%. I feel as if the staff put half effort into everything and as a young man who looks after himself I know this isn’t helpful for me. One thing I will say is that they ‘helped’ me quit my cannabis and cigarettes addiction even though it was me refusing the nicotine, and sleeping tablets because they have really bad side affects (which they told me they didn’t so I researched)and it consisted of constipation,burning limbs, memory loss and dizzyness was the only symptom that affected me - they kept offering me 2 but I took one so it didn’t become a habit . This hospital needs a serious fix up or a more frequent ward round. I can say a lot more but if it’s the same hospital staff reading it I doubt it will even get acknowledged. I understand that I am here for an assessment and yes I’m young so I’m gonna be upset about being here but it’s not like anyone is working with me except my solicitor. I have just been in my room reading and used my last little battery to make this review due to this difficult experience. I have much more to say but I had to use my last battery to make this review. And I’m gonna leave the department at dont know because I haven’t had any information about my situation or or departments

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Responses

Response from The Tower Hamlets Centre for Mental Health 4 years ago
The Tower Hamlets Centre for Mental Health
Submitted on 04/06/2019 at 10:26
Published on nhs.uk at 11:06


So sorry to hear that you didn't feel fully supported during your time on the ward.

This probably wasn't an easy time for you and small things can make a difference when you are trying to sort your life out and get back on track. We will pass on this feedback to the ward manager and lead nurse. If you wish to make a formal complaint, there is information on our website about how to do this here: https://www.elft.nhs.uk/Contact-Us/Complaints-Comments-and-Suggestions But thank you for this feedback. It is only by hearing what it feels like first hand that we can make changes and try and better meet the needs of people admitted into the unit. Best wishes

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