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Mother's transformation

Posted By Beatrix

"Mother's transformation"

About: Aberdeen Royal Infirmary / Orthopaedics Insch & District War Memorial Hosp. Inverurie Hospital / Physiotherapy

(as a relative),

My Mother, aged 79, fell and broke her hip on Christmas Day. She was taken into Aberdeen Royal Infirmary where she under went surgery and spent a total of two weeks on an orthopaedic trauma ward. She was then transferred to Insch Community Hospital for further care and rehabilitation.

During her three week stay at Insch she went from someone who thought she would never walk again or be able to live independently again to being able to walk with the aid of a zimmer frame and believing that she would be able to live independently again. I put this transformation down to

 - the genuine care, patience and friendliness of the staff who had time to spend with and talk to the patients 

 - the time and space available for her physiotherapy and occupational therapy sessions including a home visit with her to check that she could manage to go up and down stairs

In my experience of the NHS Insch Community Hospital is a unique facility where the staff and patients, in this case my Mum, benefit from the size of the hospital (approx. 10 beds) and the consistency of care and friendliness this allows.

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Responses

Response from Sean Berryman, Unit Operational Manager, Surgical specialities, NHS Grampian 5 years ago
Sean Berryman
Unit Operational Manager, Surgical specialities,
NHS Grampian

Submitted on 07/03/2019 at 13:27
Published on Care Opinion at 14:17

Dear Beatrix

Thankyou for taking the time to feedback this to us. We are always delighted to hear of good news. It is so nice that your Mum has received the care and support to enable this. We all strive to provide individual patient care and your story evidences that the NHS in acute and community is working together to provide the best care.

I hope your Mum continues with her recovery and I will make sure I share your letter with all members of the multidisciplinary team.

Thanks again

Sean

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Response from Kelly Duthie, Senior Charge Nurse, General Ward, Insch Hospital, NHS Grampian 5 years ago
Kelly Duthie
Senior Charge Nurse, General Ward, Insch Hospital,
NHS Grampian

Submitted on 07/03/2019 at 14:57
Published on Care Opinion at 16:55

Dear Beatrix

My name is Kelly Duthie I am the Senior Charge nurse of Insch Community Hospital. Thankyou very much for your valuable feedback, this is much appreciated. As a multidiciplinary team we strive to provide high standard, person centered care, our main ethos is rehabilitation and enablement which allows patients to regain confidence and independence and to be able to return home as your mum was able to do.

I have made all staff aware of your kind comments and wish your mum all the best in her recovery.

Kind Regards

Kelly

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