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My dads admission to AE

Posted By Camila

"My dads admission to AE"

About: Royal Alexandra Hospital / Accident & Emergency

(as a service user),

The hospital staff were amazing from the porters, auxiliaries, student nurses and doctors. Dad has been having issues with increasing tone in his legs which his gp had not been able to address. The doctor Kirstin (FY2) at the RAH was exceptionally good, so thorough in her examination, a lovely patient manner and quickly got to the bottom of the problem. She is referring dad to a specialist service. Cannot thank the staff enough.  

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Responses

Response from Jacqueline Nicol, General Manager, Medicine, Clyde Sector, NHSGGC 5 years ago
Jacqueline Nicol
General Manager, Medicine, Clyde Sector,
NHSGGC

Submitted on 16/02/2019 at 10:08
Published on Care Opinion on 18/02/2019 at 11:26

picture of Jacqueline Nicol

Dear Camila

Thank you very much for posting on Care Opinion following your dads recent attendance to A&E.

I will share this with Kirstin and the rest of the multidisciplinary team involved who will appreciate such positive feedback on the care they provided..

I hope your dad is starting to feel better and reassured that his concerns are to be reviewed by a specialty team in the near future.

Many thanks again,

Jacqueline

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Response from Stephen Hepburn, Senior Charge Nurse, Emergency Department, NHSGGC 5 years ago
Stephen Hepburn
Senior Charge Nurse, Emergency Department,
NHSGGC

Submitted on 20/02/2019 at 16:31
Published on Care Opinion at 16:46

picture of Stephen Hepburn

Dear Camila

Thank you for taking the time to provide feedback regarding your dad's recent visit to the ED at RAH.

I will make sure all the staff involved are make aware of your appreciation. I hope your Dad is feeling better and receiving the specialist treatment he requires.

Kind Regards

Stephen

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