"Day surgery to remove bunion and a mortens neuroma"

About: Locala Community Partnerships CIC / Podiatry

(as the patient),

A little bit nervous just prior to arriving at Holme Valley Memorial hospital but that soon went away. On arrival I was introduced to a member of staff who was to accompany me through the stages of admittance right through to being discharged after the operation later that day. The care of the staff throughout all the stages was excellent. Everyone of them were friendly, chatty and reassuring, explaining what was going to take place from preparation for my op to the op itself! I was supplied with all the information needed telling me what to expect post op and contact numbers if needed. I can't fault the experience in any way. They are a very professional and amazing team! I have since been back for the follow up clinic appointments and all has gone well.


Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala

picture of Emma Boyes

Hello Best foot forward.

Firstly may I apologise for not responding to your story straight away. A glitch in the system has delayed my response which makes me feel very unhappy, I try to respond with in two days usually!

The team take great pride in the care that they provide in the unit. This is clear from the other stories we receive as well as yours.

Your story and experience will be shared internally to ensure that the team receive the praise that they deserve:)

All the best


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