"friendly, professional and courteous staff"

I attended Forth Valley Ambulatory Care Unit in Larbert today to have 3 sebaceous cysts surgically removed. 

Prior to attending, I had been was quite nervous about the prospect of the procedure  - however, any fears were speedily allayed.

I was taken within 5 minutes of my appointment time. 

I then had the absolute pleasure of David, Susan and trainee Teah's company for the following hour or so. 

After the initial numerous local anaesthetic injections - the remainder of the surgery (conducted by a very cheery David) was extremely comfortable and pain-free.

David, Susan and Teah all instantly put me at ease - some of David's jokes aside.......  :-)  - and thereafter, they were great company for the time I was there - which totally flew in.

These guys are a credit to the hospital and to your organisation and I would like to express my gratitude and appreciation.