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"Seeking help from the mental health crisis team"

About: Borders Community Services / Borders Crisis Team

(as a service user),

Everything about the experience was positive despite the fact I was in an agitated and distressed state.  The nurse and student nurse were both so lovely and made me feel that I was supported and that they cared about my getting better. They listened to how I was feeling and they made sure that I felt ok enough to go home.  The care I received in the hospital was then followed up by phone calls at home.

I am so impressed by the service I received and wish I could thank those involved personally.

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Responses

Response from Kate Crawford, Team Manager, Mental Health Crisis, Huntlyburn 5 years ago
Kate Crawford
Team Manager, Mental Health Crisis,
Huntlyburn
Submitted on 06/02/2019 at 09:51
Published on Care Opinion at 16:43


Dear Catous

Thank you so much for taking the time to provide feedback.

I am so glad that the input you received from the Borders Crisis Team was positive and supportive.

I will make sure that the team are aware of your feedback.

I wish you all the best with your ongoing recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Catous (a service user)

Special thanks to Ross, the student Steve and Louise. All great.

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