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"Conflicting information"

About: The Tunbridge Wells Hospital Will Adams NHS Treatment Centre

(as the patient),

I have recently been referred to Tunbridge Wells Hospital for an operation on my feet and have been  informed that there is a nine month waiting list. The hospital is within the Maidstone and Tunbridge Wells NHS Trust.

I have also recently received treatment for a separate condition at the Will Adams Centre where a doctor advised me they could also treat my foot condition within a much shorter timescale. All I needed to do was ask my GP to refer me to the Will Adams Centre. 

When I spoke to my GP I was told that it would probably take just as long suggesting there was little to gain. The Will Adams Centre is not part of the Maidstone and Tunbridge Wells Trust and wondered if it was a cross boundary funding issue.

I wanted to get in touch with the triage team based at Preston Hall to clarify how long the wait for the triage appointment would be but cannot get hold of them.
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Responses

Response from The Tunbridge Wells Hospital 4 years ago
The Tunbridge Wells Hospital
Submitted on 17/04/2020 at 12:57
Published on nhs.uk on 20/04/2020 at 19:10


Thank you for your enquiry, we are very sorry for the delay in responding to you. We would hope that this matter has now been resolved.

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