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"Very happy patient"

About: Dr Sn Clay and Partners

I have been a patient at this surgery for nearly 15 years and very much appreciate that i have always had the same doctor. On the rare occasion he has not been available to see me other very professional doctors have seen me. Many years ago a doctor was very abrupt to me suggesting that my reason for seeing him was not an emergency. When i challenged him and explained why it was an emergency, he fully accepted my reason and apologised.

I have a number of serious medical issues which require regular visits.i feel i am very lucky to have the doctor and surgery that i do. Relatives describe their doctors surgery as being in melt down!

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Responses

Response from Dr Sn Clay and Partners 6 years ago
Dr Sn Clay and Partners
Submitted on 23/02/2018 at 13:58
Published on nhs.uk on 01/02/2019 at 01:21


Thank you very much for the feedback which I will share with the team.

I must say I do empathize with the 'melt down' comment! unfortunately this is common in a lot of practices.

I hope we can continue to offer a good service to you despite the pressure we work under these days.

Thanks again!!!

Practice Manager

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