Having returned home after 2 days hols in lanzarote I was admitted on the 13th Jan until 22jan for treatment I was dealt with very quickly in AE and following x Ray's etc etc put into ASU ward12 room 6 and then 4 isalation.
Whilst being treated the whole time the staff were all excellent although not wanting to be in hospital from my experience I could not fault however one area I could suggest could improve was the discharge procedure which was a bit chaotic and left me as a patient and the nurses not 100 per cent sure if I was going to be released that evening or the next day eventually went home 9.45pm with me ring next day regarding release paper/medication which confirmed no medication but release papers in post . This cost the staff time better used in looking after patient.
As I said earlier the staff were brilliant and my final observation should not take anything away from their dedication.
. A@e.
ASU ward12 room6 and4
Thanks again. John
"Holiday in lanzarote cut short"
About: Manor Hospital Manor Hospital Walsall WS2 9PS
Posted via nhs.uk
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