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Wonderful Care

Story from nhs.uk

"Wonderful Care"

About: Lincoln County Hospital

My Mother was admitted to Hatton Ward from A and E.

I wish to thank all the staff on Hatton Ward for their compassion and care.

My Mother is very disabled and was very ill.

She was treated with dignity, respect and great kindness.

Thank you to all concerned.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 23/01/2019 at 09:18
Published on Care Opinion at 11:27

picture of Jennie Negus

Hello

Thank you for leaving this feedback which I have shared with the team on Hatton; I know they will be pleased to receive this.

We talk a lot in the NHS about procedures and technology but it was lovely that you have highlighted the most important factors of compassion, kindness, dignity & respect.

I hope mum is doing ok; take care and thank you again

Jennie

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