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Professional and caring staff

Posted By RJ19

"Professional and caring staff"

About: Dumfries & Galloway Royal Infirmary / Accident & Emergency

(as a relative),

Wanted to share how professional and caring the staff were looking after my dad in A&E. From the receptionists, health care support workers and Nurse Practitioner Kevin, you put him at ease when he was worried and gave thorough care. Thank you for looking after him.

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Responses

Response from Annette Finnigan, Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate, NHS Dumfries and Galloway 5 years ago
Annette Finnigan
Senior Patient Experience & Safety Officer, Acute and Diagnostic Services Directorate,
NHS Dumfries and Galloway

I am a Senior Patient Experience & Safety Officer for Acute and Diagnostic Services

Submitted on 22/01/2019 at 08:09
Published on Care Opinion at 09:16

Dear RJ19,

Thank you for taking the time to share your story and for your lovely feedback. I will ensure that it is passed on to the A&E team and I know that they will be delighted with your kind words.

Kind regards,

Annette

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