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"Smear test experience"

About: General practices in Lanarkshire

(as a service user),

I want to feedback on Kathleen (I hope I have her name correct)the treatment room nurse in Blantyre health centre. She has worked there for many years and I have attended her many times over the years for smear tests. This is something that no one looks forward to attending. The nurse has fantastic people skills. She makes the whole experience so easy. She is professional, has a warm caring manner, listens actively and carries out the procedure quickly and easily.

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Responses

Response from Laura Jack, Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS, NHS Lanarkshire 5 years ago
Laura Jack
Service Manager, Specialist Children's Health Services Unit (SCSHU) inc. Paediatric & CAMHS,
NHS Lanarkshire
Submitted on 24/01/2019 at 10:32
Published on Care Opinion at 11:27


picture of Laura Jack

Dear JMR,


Thanks so much for posting about your experiences. You're absolutely right, its not something to look forward to, but so much easier if nursing staff help make you relax. I'm glad you've taken the time to feedback. I think this might be in relation to your local GP Practice nurse and as they are not currently on Care Opinion, I wondered if you would be happy for us to share this with the practice by email?

If this is okay, please drop us a quick note via emial or telephone - our details are below:

Email: patientaffairs.primarycare@lanarkshire.scot.nhs.uk

Tel: 01698 858 321.


Many thanks

Laura

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