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excellent service

Posted By Wes

"excellent service"

About: Torbay Hospital / General medicine

(as the patient),

I had a barium swallow x-ray at Torbay Hospital's radiology deptartment at 10.30am mid January.  I arrived fifteen minutes early expecting a long drawn out delay but was immediately given instructions to put a gown on and promptly seen. 

I was provided with clear instructions and show warmth and kindness throughout.  The procedure took 10 minutes from start to finish and i was then left to continue my day.  

Everyone I met, whilst locating the department, were courteous and welcoming and made the whole experience enjoyable.  Well done team and long live the NHS.

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Responses

Response from Torbay Hospital 5 years ago
Torbay Hospital

Submitted on 22/01/2019 at 11:25
Published on nhs.uk at 13:07

Dear Patient

Thank you for your kind comments with regards to your recent visit to the Radiology Department at Torbay Hospital.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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