"Disappointed"

Dear Sir/ Madam,

I want to report an existing issue.

In the morning two weeks ago I felt pain in my right breast, and I found a hardness like a knob. As a result I straight away went to Bridgwater Hospital. They checked and said that it is abscess but without ultrasound nothing can be concluded and nothing can be done as they weren’t sure. They told me that I should drink painkillers and urgently go to GP that they send me to the women’s breast clinic in Tauntan.

The next day I went to GP and she confirmed that there is an inflammation, that there is something like a knob and that she would send me as soon as possible to do a test. A week later I was scheduled for an appointment at 11.40. Afterwards I received a call from Musgrove Park Hospital and they told me that they could not accept me and postponed the appointment to the next day at 13.30. On that day I left home and waited my bus 2 h in advance the scheduled appointment I received a call from Hospital and once again they said that they cannot accept me. 

My apologies but it is not a joke and it’s very concerning, it’s not a painful finger or something else, it is my breast and I have something very hard inside. For 2 weeks I drink painkillers. I don’t think I can drink for 2 weeks painkillers, who will treat my stomach after these painkillers? If it’s is a breast cancer? What then? Who will be responsible for it? For 2 weeks I have been very worried and I am in a state of depression and afterwards they tell me for a second time that my appointment is cancelled. At the end of the month I have to fly away for a week and now I have to fly in this condition without knowing what is wrong with me and keep drinking painkillers for 3d and 4th week.  

Can really people be more responsible? If they can’t accept me, can’t they send me to another hospital or do something else? What should I do in this situation?