Mum had an Incontinence Assessment the day before she went into a Care Home, but because she lived in a different district to the Care Home,that assessment has been discarded and ignored, The prescription for overnight incontinence products which were confirmed in September 2018 have not been supplied to her Care Home, and a repeat assessment will not be completed until March 2019. This means that I am having to travel from Somerset to Mansfield each month to buy and deliver the required Incontinence products to the Care Home at a cost of £650+. Mum is 88 years old, she suffers from Dementia and has an inoperable bowel condition. I consider the bureacratic delays in supplying the prescription recommended by a District Nurse in Sept 2018 to be incredibly cruel and totally unacceptable. Why does the NHS put it's own petty 'rules' ahead of patient needs? Whatever happened to patient-centred care?
"Unacceptable delays in my mother's Incontinance Assessment"
About: Community Nursing Services / Mansfield Community Nursing Community Nursing Services Mansfield Community Nursing
Posted by RDown (as ),
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See more responses from Liz Barker
Update posted by RDown (a service user) 5 years ago