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Gall bladder surgery

Posted By SJY

"Gall bladder surgery"

About: Good Hope Hospital / General surgery

(as a service user),

I had my gall bladder removed by keyhole surgery at the Day Case Unit, Good Hope Hospital.

Everything went to plan and I was home for tea! I was fit enough to do light gardening after 10 days.

All of the staff were friendly, courteous and highly professional. This was across the board from Receptionist, nurses, porters, anaesthetists and surgeon.

My fast and successful recovery is brilliant and special thanks to Mr Khaira.

Keep up the good work.

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Responses

Response from Good Hope Hospital 5 years ago
Good Hope Hospital

Submitted on 15/01/2019 at 09:06
Published on nhs.uk at 10:06

Responded: 15.01.19

Dear SJY

Thank you for taking the time to post your feedback following your recent experience at Good Hope Hospital for surgery.

I am so pleased to read that you felt supported throughout and well taken care of by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the Unit Manager and their team, who I am sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind regards

M Campbell

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by SJY (a service user)

The people who cared for me are THE most important people and it is THEY who need to be aware of my gratitude and appreciation.

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