This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Unable to make contact

Posted By Ectonian

"Unable to make contact"

About: Northampton General Hospital (Acute) / Ophthalmology

(as a service user),

I have tried multiple times over the last several days to ring the Hospital on the Direct line to the Ophthalmology Dept and Main switchboard and all I get is :-

Sorry, the line is busy please try later!     

No chance to even have to wait! How on earth can I contact the Department that I require to speak to?   

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northampton General Hospital (Acute) 5 years ago
Northampton General Hospital (Acute)

Submitted on 24/01/2019 at 13:29
Published on nhs.uk at 14:07

Good afternoon,

Thank you very much for taking the time to leave a review on your experience. Your input is most value to us.

We are very sorry to hear that you were not able to get through to the Ophthalmology Department's main switchboard. If you would like to speak to someone about this then please call the Patient Experience Department on 01604 523438.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k