The aggressively toned notices on the waiting room wall at Nithsdale & Merryvale GP Surgery should be regarded as a huge clue to how this surgery feels about it's patients.
An hour after my appointment time had lapsed I approached the reception to enquire how much longer I would have to wait. This was met with a surly shrug of the shoulders. When I suggested I may have to leave as couldn't wait any longer I received a dismissive eye roll.
The practise manager seemed sympathetic but did nothing to expediate my appointment or to offer an alternative.
Surely patients should be informed when arriving that their appointment would not be running to schedule?
Seems they couldn't care less.
"Lack of care at gp surgery"
About: General practices in Greater Glasgow & Clyde General practices in Greater Glasgow & Clyde
Posted by Manzy (as ),
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