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Excellent care

Posted By feltbetter

"Excellent care"

About: Dr Gray's Hospital / General Medicine

(as a service user),

Attended out of hours GP and was admitted at 22: 00 feeling pretty unwell. Was seen very quickly in AMAU by medical staff and treatment started. Nurses Steph and Kerry clearly busy but nothing was too much trouble, very attentive. Seen by Dr Miller and ANP Fiona early on in morning who explained treatment. Looked after during the day by Sonya, Maggie, Hazel and Sammy.

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Responses

Response from Diane Vass, Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital, NHS Grampian 5 years ago
Diane Vass
Nurse Manager Medicine & Unscheduled Care, Dr Grays Hospital,
NHS Grampian

Submitted on 07/01/2019 at 20:27
Published on Care Opinion at 22:28

picture of Diane Vass

Dear feltbetter

Thank you for your kind comments regarding your recent stay on AMAU.

Its very reassuring that although the staff were very attentive and treatments were explained to you despite them being very busy.

Your comments will be shared with AMAU team, they will be delighted to read that they have made such a difference to your stay.

I am very proud of all our hardworking staff.

We very much hope that you are on the road to recovery.

Kind Regards

Diane Vass

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