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"Outstanding care - thank you!"

About: Ninewells Hospital / Gynaecology

(as a service user),

This week I have been a patient of Ninewells Hospital, Dundee - Ward 36 (Gynaecology). I cannot fault the care I received. Every staff member I encountered was so pleasant, caring and helpful. The care I needed was given quickly and explained clearly which drastically reduced my anxiety and worry. I was able to go home and return the following day for further care. Thank you to the staff on duty that day, the night shift and the staff on the following day shift. I am a hospital-based nurse myself and I understand the pressure that the NHS staff are under, particularly over the festive season. I was so impressed with the way my care was dealt with. Can’t thank you enough!  

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 5 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 07/01/2019 at 09:33
Published on Care Opinion at 11:12


Thank you so much for your kind comments and for taking the time to provide your feedback via Care Opinion. It is always rewarding for staff to hear that the care they provide is appreciated and recognised and I will ensure this is shared with the staff in Ward 36.

I hope you are making a speedy recovery.

Kind regards

Janice Ramsay

Head of Nursing, Gynaecology and Early Pregnancy

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